• Mississauga, ON, Canada

Cost Effective Solutions Answer customer questions, set appointments and capture leads around the clock. 24/7 customer response without the financial and managerial burden of hiring staff. Call Center Services Seamless integration is the key to call center outsourcing. When your customers and prospects are dealing with our call center it is as though they are dealing with you directly. Umbrello develops a tight fit and close working relationship with you to provide a professional, knowledgeable and consistent sales and customer service experience every time.

By phone, email or Internet, we will work with you to develop a customized call center solution at a lower cost than you might expect. 

Outbound Call Center

Inbound Call Center  

Appointment Setting

Lead Generation

Customer Service  

Order Taker Inbound call center solutions that just work.

Business Answering Services

Bilingual Answering Services

Virtual Receptionist

Bilingual Call Center Services  Bilingual Sales  Bilingual Virtual Assistant

Spanish Answering Services Remote

IT Services With Remote

IT services from Umbrello, using, upgrading and maintaining your IT has never been simpler.

Business process outsourcing to help your company grow and deliver superior customer service. Telephone Call

Answering Services Brand your business phones and enhance your customer service with customized, 24/7, live answering services from USA-based agents.

Umbrello provides customized answering services through courteous, knowledgeable, North American based agents that handle every call professionally and accurately.

If you’re involved in any type of business that requires live answering services, we can build you a personalized answering service program that will provide your customers with the immediate service and quality care they expect and deserve – day or night.

LET US DRIVE YOUR BUSINESS FORWARD Escazu Park Central, San Jose, Heredia Costa Rica |1.647.499.0403 | Bilingual Services With more than 30 million people living in North America who speak a primary language other than English, the need for bilingual sales, customer service and answering services has never been greater.

Umbrello offers you an easy and inexpensive solution so that you can communicate clearly with virtually anyone in the world, anytime, from anywhere.

 Your technology, your software and your applications are hosted by our team of experts, which means you can eliminate the cost of investing in new infrastructure, licensing new software and training new employees – saving you money and letting you focus on your business.