SAMSUNG ELECTRONICS CANADA INC.

SAMSUNG ELECTRONICS CANADA INC. 7868 Venture St, Burnaby, BC V5A 1V3, Canada
Feb 22, 2018
Full time
Overview Inspire the World, Create the Future. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. Samsung's IoT team in Vancouver has taken a leadership role in our vision of connected intelligence. We are creating the next generation of IoT solutions, developing cloud software to activate and manage data from a wide range of connected IoT devices, from sensors to TVs to kitchen appliances to cars. As IoT evolves for new industries, we are also creating end-to-end vertical services, most recently in the energy space. The Analytics team in Vancouver handles a massive amount of data that the cloud generates, and is responsible for turning this data into information that allows our stakeholders to make data-driven decisions. As part of this team, you will not only be creating highly scalable data pipelines, but consulting on business applications for global enterprises. Why We Want You The IoT team is looking for highly motivated and experienced Big Data Engineers who love big data, streaming, data modelling, and feel passionate about owning and operating services in the global cloud infrastructure of Samsung's SmartThings Cloud. You will join and collaborate with a talented team of the best and brightest IoT Engineers, Big Data Developers, DevOps, Data Scientists and Performance Engineers who work on leading edge technologies and projects that touch millions of people. First and foremost, you are a team player and know how to work well with others. You have a strong analytical mind and you like to see the whole picture. You have passion for solving complex problems and have a high degree of aptitude when it comes to learning new technologies. You love data and numbers and understand how important your role is in helping with business decisions. Responsibilities (What You'll Do) Be constantly challenged to learn and grow with new technologies and complex problems Have shared ownership of the cloud-based products and services you build Implement highly scalable big data systems in a cloud environment Work in a multi-disciplinary scrum team Collaborate with other groups across the organization and other projects Qualifications What You Bring Attitude to work with others and an aptitude to learn quickly BS or MS in Computer Science or equivalent experience Hands-on understanding of scalability and high availability systems Experience with various AWS services (EC2, S3, AWS CLI, Lambda, Kinesis Firehose, Redshift etc.) Hadoop ecosystem knowledge (Hadoop, Spark, Kafka, Hive, Pig, Sqoop, EMR, etc.) Proficient in Java programming language and scripting languages (bash, Python, etc.) Strong knowledge of SQL and NoSQL databases (HBase, Cassandra, etc.) Bonus Skills DevOps skills: create build & install scripts, create/manage dockers, UNIX-based systems management, release management, production monitoring, etc. Knowledge of machine learning and deep learning Experience with Git and Jenkins Agile/Scrum software development methodologies Experience with OLAP and data modelling Samsung is an equal employment opportunity employer. We thank you for your interest in working for Samsung; only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. 7868 Venture St, Burnaby, BC V5A 1V3, Canada
Feb 22, 2018
Full time
Overview Inspire the World, Create the Future. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. Builder Sales Manager This position will assist in the execution of the Home Appliance Builder strategy. Will assist with the Builder business and implementing a 4 year ramp up plan to achieve a significant amount of market share within the Canadian builder market. The incumbent will manage the overall strategy with current retail partners and work cross functionally with the retail team to ensure our entrenchment in this industry. Responsibilities Develop specific strategies in Western Canada to drive Samsung HA products into the builder market by working with current retail account managers and their key accounts. Must be able to plan 90 to 180 days out for 2017 and 18 to 24 months out of larger projects. Partner with Regional and National sales to develop and grow the Samsung Brand with Western accounts. Collaborate with Western accounts on joint business planning, brand management, in-store merchandising and retail sales execution. Assist and at times, lead the development of a new on house system to manage all of our outstanding quotes Investigate and analyze the probable new markets for Samsung and penetrate the vertical to create leads and opportunities. Identify and recommend new partner relationships by building pipelines to achieve quota within required time period Create product and sales presentations, both new product introductions and present product offering to customers and prospects as prescribed by the Company Sales Guidelines. Position Samsung as the most innovative technology organization utilizing all business assets including Samsung executive management engagement, sales, marketing, product management, purchasing and technical staffs. Manage relationships with key sales accounts to build long term trust and to maximize business opportunities, ensuring a positive consistent and ongoing customer experience. Oversee weekly/monthly product forecast by model, by dealer and ensure inventory forecast matches promotional calendar by account. Must have ability to think critically about his/her territory to maximize sales and profitability while ensuring a strong affinity to the division and the brand. Instill a strong level of standard operating procedures in line with company guidelines and requirements. Ensure adequate time is spent on the road working with each Sales Representative in developing their territory. Qualifications Bachelors Degree in Marketing or Sales (or equivalent) from a known university preferred Strong knowledge of Home Appliance products and competitors Proficiency in Excel, Word, PowerPoint, SAP 5-7 years industry experience preferred Must be highly self-motivated and capable of self-directed work given only broad objectives and limited direct supervision Strong presentation skills Must be capable of planning, organizing and prioritizing multiple projects and assignments. Must be capable of managing a direct report. People management experience preferred. Demonstrated project management skills Negotiating skills Highly developed communication & relationship skills Samsung is an equal employment opportunity employer. Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process. We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. Lake Ontario
Feb 22, 2018
Full time
Overview Inspire the World, Create the Future. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. Sr. Specialist, Customer Demand Planner (18 month contract) The Sr. Specialist, Customer Demand Planner is an exciting role in supply chain which is responsible for the entire CPFR process from forecasting to order fulfillment, for strategic accounts. It is an integral role which works closely with customers, sales, operations, logistics and other partners to gain consensus and establish accurate account level sales forecasts. The Sr. Specialist will be responsible for demand planning through trend analysis, gap analysis, predictive modeling, analysis of historical sales performance, inventory levels, promotional plans and market intelligence all to be presented in a compelling manner. Where gaps to plans are identified, the Sr. Specialist is expected to recommend strategic counter measures. The Sr. Specialist must ensure appropriate product allocation for timely fulfillment of orders to meet agreed to account level sales forecast down to store level. The Sr. Specialist is also responsible to recommend best practices regarding SCM processes and policies, actively apply a continuous improvement approach to work processes, including process automation, where applicable. Responsibilities Responsible to work with the largest and most complex accounts with increased accountability in terms of revenue, number of retail locations and number of SKUs to be managed Responsible for account level forecast, Collaborative Planning Forecast and Replenishment (CPFR) Analysis and Purchase Sales Inventory (PSI) Analysis Attend the weekly CPFR meeting with inventory analysts, customer and sales representative (Review of Purchase Order Submission, order forecast, product transition and account issues etc.) Responsible for Drop Order (DO) creation, allocation, back order reports and order monitoring Monitor historical sales trend and inventory level to provide Sell Thru and Sell In forecast using Samsung internal systems Work with 3rd party logistics to help coordinate direct and hub shipments (On Time Delivery appointment issues) Report issues and gaps to account managers and perform root cause analysis for resolution KPI Monitoring and Analysis (Sales, aging, forecast accuracy, inventory management, weeks of supply) Minimize Compliance Charges, and participate in post-audit reviews (as needed) Periodic review and optimization of load utilization and transportation modes from factory to customer Prepare and present weekly and monthly target analysis and recommend gap closure strategies Review appointments relative to Planned Goods Issued requirements / Update forecast for early or Late Goods Issued Weekly and daily Supply Chain Management reporting in support of leadership and internal stakeholders Recommend best practices regarding SCM processes and policies. Actively apply a continuous improvement approach to work processes, including process automation, where applicable Support the standardization and implementation of Supply Chain Management operating procedures Qualifications Bachelor's degree preferred CSCMP, APICs or other related Supply Chain Management Designation would be preferred Minimum 5 years' experience in a relevant field preferred, preferably with big box National Retail. Must have strong Microsoft office skills, especially in PowerPoint and Excel Prior experience with Supply Chain Management and inventory management is preferred Strong interpersonal skills, able to interact comfortably with a wide range of levels in organizations: from senior executives to support staff within and outside of the company Strong Microsoft office skills Strong oral and written communication skills Process improvement skills Samsung is an equal employment opportunity employer. Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process. We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. 7868 Venture St, Burnaby, BC V5A 1V3, Canada
Feb 22, 2018
Full time
Overview Do Something Big. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. In our Vancouver lab, a team of IoT Technical Program Management (TPM) is tasked to drive Samsung key strategic IoT initiatives across organizations to deliver IoT products, services and solutions. We're looking for highly motivated Technical Program Managers to join this team. Our teams are highly agile and move at a fast pace in a dynamically changing landscape as we work to build world class products. Why We Want You You strive to create easy-to-use, secure, and, above all, intelligent devices and services that take not only your homes but also your businesses to the next level. You have an ability to take large, complex projects and break them down into manageable pieces and deliver them in a timely manner. You have high judgment and ability to communicate with senior level technical and non-technical stakeholders. As a member of the IoT TPM team, you will help lead complex software and system development projects through the entire lifecycle-from requirements definition to production deployment. Your work will be highly visible, showcased in globally-delivered products and services. Responsibilities ( What You'll Do) Contribute "full-stack" to product definition, management, system design, coding, testing, release and operations. Understands the people/processes and can solve challenges in these areas. Lead release planning and be responsible for program scheduling, execution and delivery Lead requirement and design reviews, provide technical inputs to technical requirements and interface requirements, etc. Manage issues, risks and escalations, and own the work to solve problems and remove blockers Provide visibility and transparency to stakeholders of project status and issues, communicate to executives and manage escalations Identify problems and improvement opportunities in engineering practices, processes, and project organization, manage the change impact and communicate to stakeholders to get buy in of changes and enforce accepted changes Qualifications (What You'll Bring) Minimum 3+ years of experience as a Scrum Master, Project Manager, or Technical Program Manager for software or system projects, preferably in complex multi-site working environment 5+ years of experience in hands-on software development in areas such as: cloud services (preferable on micro-service based architecture), mobile applications (preferable on both Android and iOS), CI/CD and test automation development, etc. Deep understanding about design patterns, requirement analysis methodologies, agile methodologies, etc. Great sense of project risks and issues with a natural tendency to details along with the ability to manage multiple concurrent activities Familiar with modern project planning, management, communication, tracking tools such as Confluence, Jira, Trello, etc. Self-driven, demonstrated ownership and leadership Understand metrics and how data is used in management Experience with IoT and SmartHome is a plus Excellent communication skills. Korean speaking is a plus. Willingness to learn, and to innovate in a rapidly changing environment Samsung is an equal employment opportunity employer. We thank you for your interest in working for Samsung; only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. 7868 Venture St, Burnaby, BC V5A 1V3, Canada
Feb 22, 2018
Full time
Overview Inspire the World. Create the Future. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. Why We Want You As the Facilities and Operations Manager, you will wear many hats. You will be accountable for maintaining the Vancouver Samsung facility and focus your attention towards health, safety, operations and security. You have experience managing others and you elevate the team with your presence. Your attention to detail sets you apart from other candidates as you go the extra mile when it's needed. Most importantly, you have the right attitude when approaching challenges and always aspire to bring your best to the team. Responsibilities Lead and direct the activities of the Corporate Affairs team to ensure personal, team, and site initiatives are achieved Align with Samsung Canada Corporate Affairs and collaborate with local Lab Head to ensure company standards and site requirements are fulfilled Responsible for Samsung Vancouver's general facilities management which includes vendor management, procurement, contract management, security, reception and general office administration Oversee general contractors, designers, consultants and movers to ensure milestone completion dates of our office move project Plan facilities changes i.e. design, furniture moves, construction and renovation projects Oversee on-site activities of vendors and approve vendor expenditures, contracts and services Act as an on-going innovator and thought leader for all aspect of services delivery as well as act as innovation catalyst for team Manage on-site Security; ensure audit requirement needs are met and are in full compliance Champion for workplace safety and crisis planning, including coordinating emergency exit routines/drills Establish an ongoing communication and training program to promote safety and security Ensure proper accident investigation and reports to WSBC are completed In cooperation with HR, plan and execute workplace wellness events In cooperation with HR, participate in social committee planning and assist to execute employee events Partner with HR and employees to manage the Social Committee's internal and external company events including Employee day, Day of Giving, Holiday events and functions from beginning to end Participate in annual security and facilities audits to ensure Samsung policy compliance Build relationships with external organizations for corporate partnership opportunities for Samsung Qualifications A Bachelor's Degree in business administration or a related field from a college or university 5+ years facilities management experience with responsibility for the full range of facilities, property management, safety, security functions; construction and administration activities Must hold a Facilities designation (ex: CFM, FMP) Must have WSIB certification and First Aid Certified Project Management skills Procurement designation is an asset Ability to read and understand AutoCAD drawings Excellent written and verbal communication skills Ability to build relationships with internal and external stakeholders Ability to multitask in a fast paced environment Samsung is an equal employment opportunity employer. We thank you for your interest in working for Samsung; only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. 7868 Venture St, Burnaby, BC V5A 1V3, Canada
Feb 22, 2018
Full time
Overview Do Something Big. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. Why We Want You We are looking for an associate in Network & Desktop support to join the Management Information Systems team. The successful candidate will be a superior problem solver who can support our Vancouver lab in the upkeep, configuration and operation of network, systems and software. You will ensure the uptime and performance of related technologies while staying up to date on new innovations. Responsibilities Provide tier 2 & 3 system support and ticket resolution Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software Network administration configuration, support and maintain routers, switches, network appliances, firewalls, access points and other communication devices Linux systems administration including server deployment, troubleshooting, automation, scripting, and monitoring Support with desktop computing, configuration, equipment set up, imaging and software installations, and productivity tools Monitor and respond to network outages Participate in the planning of hardware refreshes and continuously apply the latest security patches Conduct new and existing employee IT training; teach standard operating procedures & security guidelines to facility staff & employees Deploy new initiatives set forth by the internal IT & Security team Administration of Procurement, Licensing, Warranties and Legalese of IT Systems, Software and Hardware Audit & report environment with latest ISO 27001 or higher relevant security standards Qualifications Diploma or degree in Network & Security or related IT certifications 3 years' work experience in an enterprise environment Must have experience with the following: Windows NT/XP/7,10 MSDOS, and Linux (Centos/Ubuntu), MAC OS X Virtualization, VMware Deployment, Setup, Troubleshooting, Management Windows server 2008 R2, 2012, 2012 R2 management (Setup and Maintenance) Microsoft exchange server 2010, 2013, 2016 (EMC, EAC, ECP) Cisco Routing and Network Technologies (LAN/WAN) Physical Installation and Decommissioning of Network, Server and Desktop components Strong team player with strong documentation and procedure skills Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others Excellent oral and written communication skills; must have the ability to provide professional technical support over the phone Ability to address both immediate needs and undertake long-term projects Bonus Skills Relevant industry certifications such as CCNA, MCSA, MCITP, MCSE, CISSP would be an asset Note Flexibility in work schedule required due to user downtime maintenance windows Off-hours support may be requested Samsung is an equal employment opportunity employer. We thank you for your interest in working for Samsung; only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. Lake Ontario
Feb 22, 2018
Full time
Overview Inspire the World, Create the Future. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. Specialist, Service Process Innovation - Process Analysis Improve overall service operation based on analysis of overall Service KPIs related to General Service Operation, Warranty processing, which are used to measure the service infrastructures effectiveness and the progress towards the stated SECA service goals and objectives. KPIs provide everyone in SECA service a clear picture of what is important in order to make SECA service successful. The Specialist, Service Process Innovation is responsible to carry out the mission, vision, core values, critical success factors, objectives, performance measures, targets and improvement direction of the KPI's under the direction of the VP, Corporate Service HQ and NAHQ. In addition, This position will be also responsible for improving Service Operation soundness based on detailed diagnosis and Service internal auditing of existing processes. Responsibilities Provide monthly SECA Service operation Report to HQ and NAHQ Report SECA Service operation reports, improvement plans, etc as per HQ and or NAHQ as requested Monitor and evaluate overall Service KPI performance regularly which will also be reported to HQ and NAHQ on a daily, weekly, monthly and annual basis Provide KPI analytical information to improve service quality based on requests from HQ, NAHQ, and the SECA Service Organization Drive down the KPI analysis which can be used by both service managers and staff. Improving Service Operation soundness based on detailed diagnosis and Service internal auditing of existing processes Participating Service Operational Risk and Cost efficiency management base on HQ guideline Reporting progress of outstanding projects and ROI(Return on Investment) of project implemented Assist in facilitating process with cross-functional groups to develop an optimal work progression Identify process characteristics that are critical to quality , delivery and cost Provides communication to key stakeholders ensuring clarity and awareness of strategies and objectives for business intelligence analysis Consults/influences business stakeholders to proactively add value, understand their needs and to be able to communicate this direction to internal team members Qualifications Bachelor's Degree preferred Bilingual Korean/English preferred Strong communication skills Good negotiating skills Excellent time management skills Advanced proficiency in MS Excel, Power Point & Work Knowledge of SAP (ERP, BI, etc.) 3-5 years working experience in a Service industry with or in Samsung HQ or in SECA preferred 3-5 years' experience as service KPI analyst or service operation analyst preferred 3-5 years BW (BI) system experience as a query designer is desirable Samsung is an equal employment opportunity employer. Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process. We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. Lake Ontario
Feb 22, 2018
Full time
Overview Inspire the World, Create the Future. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. Desktop Support Administrator (12 month contract) The Desktop Support Administrator will join the Desktop and Network Support team in supporting all Samsung Electronics Canada offices and its approximate 600 employees. The incumbent will be responsible for the configuration and setup of computer equipment for new hires, as well as respond to help desk inquiries. Teamwork is vital to success, but it is expected that assigned tasks are completed with limited reference to colleagues or management Responsibilities Configuration and setup of computer equipment for new hires Responding the help desk calls and ensuring prompt resolution to reported issues Inventory management using our mobile asset tracking system Replacing expired printer consumables Documenting and escalating issues which are outside the scope of work Liaise with Korea on new system implementation and roll out. Qualifications Degree or Diploma in Information Technology The incumbent should have a strong understanding of Windows 7/8/10, Microsoft Office 2010 /2013/2016 applications including Microsoft Outlook. Active Directory TCP/IP networking Multiple technical certificates which demonstrate this knowledge would be an asset 1-4 years' work experience in a desktop support or help desk position Samsung is an equal employment opportunity employer. Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process. We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. 7868 Venture St, Burnaby, BC V5A 1V3, Canada
Feb 22, 2018
Full time
Overview Inspire the World, Create the Future Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. We are hiring on attitude and aptitude. At Samsung you will develop and operate systems at truly global scale. You will have the opportunity to travel and learn about other cultures. We have a comprehensive training plan for our engineers and we provide time for you to engage with the tech community. If this sounds interesting, we want to talk! (What You'll Do) Our team is growing. We are looking for highly motivated cloud automation engineers who and love the craft of designing, building, and automating. You will join and collaborate with teams of the best and brightest infrastructure engineers and developers; working on leading edge global projects. You are a self-starter who is passionate about technology and automation. You love staying on top of current innovations. Your positive attitude towards change and continuous improvement sets you apart. Responsibilities (What You'll Do) Work closely with local and globally distributed teams to research and develop global services Research, develop & deploy infrastructure as a service and operation configuration management solutions for global services Take ownership, develop proof-of-concepts while delivering tools and services to provide automation and self-services solutions for other teams Perform research & development to deliver scalable, flexible and robust architectures using Infrastructure as code, immutable infrastructure and ops automation in our cloud environments (primarily AWS) Proactively identify and drive adoption of new tools and services to improve time to market of our products Evangelise, advocate and educate cloud computing best practices & devops culture Install, administer and troubleshoot Linux based cloud infrastructure Drive improvement in metrics, monitoring and logging to help identify key performance metrics Qualifications (What You'll Bring) Bachelor's degree in Computer Science or equivalent Software development skills an demonstrated proficiency in scripting and programming languages such as Python, Ruby, Java or Go Proven experience working with Amazon Web Services (AWS) to develop and maintain high available and scalable architectures Desire to automate, optimise and drive efficiency of operations in global services Solid analytical, problem solving and IT troubleshooting skills Experience with continuous integration tools (Jenkins, Packer, Artifactory) and SCM (Git, Perforce) Experience administrating, deploying and managing Ubuntu, Red Hat or CentOS systems Strong knowledge of self-hosted monitoring tools such Nagios, Prometheus or Icinga Proven experience with cloud infrastructure and system-level orchestration tools such as Ansible, Chef or Terraform Familiar with Continuous Integration tools (Jenkins, GitLab CI) and building scalable deployment pipelines Samsung is an equal employment opportunity employer. We thank you for your interest in working for Samsung; only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. 7868 Venture St, Burnaby, BC V5A 1V3, Canada
Feb 22, 2018
Full time
Overview Inspire the World, Create the Future Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. Why We Want You We are looking for a Technical Support Engineer to join our Customer Operations Team supporting our industry leading B2B products and SDKs.The ideal candidate is passionate about learning new technologies and applying the acquired knowledge to solve customer and partner issues. Skills paramount for this role include effective communication, attention to detail, and a positive "can do" attitude. Responsibilities What You'll Do: Support Samsung's B2B products and SDKs through the web-based ticketing system, online discussion forum, and if required, additional phone support for more advanced troubleshooting. Track, replicate, and troubleshoot escalated issues with the collaboration of the support and R&D teams. Drive issue resolution on behalf of customers and partners. Update the knowledge base and participate in regular discussions to facilitate knowledge transfer to customers and support teams. Qualifications What You'll Bring: Bachelor's Degree in Computer Science, Engineering, Information Technology or a related field Proficiency in, at least, one of Java, C, JavaScript, or Python Working knowledge of Microsoft Windows Server technologies Demonstrated ability to document, track, troubleshoot and resolve time sensitive issues Experience working with remote teams and driving resolution for issues that require multiple teams working together Excellent written, verbal, and communication and customer service skills Must demonstrate technology focused curiosity and strong interest in mobile technology Samsung is an equal employment opportunity employer. We thank you for your interest in working forSamsung. Only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. 3935 Kincaid St, Burnaby, BC V5G 2X6, Canada
Feb 22, 2018
Full time
Overview Inspire the World, Create the Future. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. The B2B R&D group in Vancouver, BC works on global web services for Samsung's B2B organization. The security and mobile management solution Knox is one of several projects that we develop and operate. All our services run in the cloud. We work on global scale microservices architectures, big data analytics and customer engagement projects. We apply latest development practices like Agile and DevOps and strive to continually get better at what we do. Why We Want You First and foremost, you are a team player and know how to work well with others. You have a strong analytical mind and you like to see the whole picture. You have passion for solving complex problems and have a high degree of aptitude when it comes to learning new technologies. You dig deep and want to understand how your role can help the business to make informed decisions. Responsibilities (What You'll Do) Work in a multi-disciplinary agile scrum team. Be constantly challenged to learn and grow with new technologies and complex problems Have shared ownership of the cloud-based products and services you build Implement highly scalable big data analytics systems in a cloud environment Understand and take into account the security requirements for our systems and data Work on Big Data DevOps tasks like automation, monitoring, deployment pipeline and operations. Qualifications (What You'll Bring) Attitude to work with others and an aptitude to learn quickly BS or MS in Computer Science or equivalent experience Hands-on understanding of non-functional requirements like scalability, availability or security Strong knowledge of SQL (ideally MySQL, PostgreSQL) and experience with NoSQL databases (ideally MongoDB) Proficient in programming and scripting languages (ideally Java, Python, bash, etc.) Hands-on experience with AWS (RedShift,, EC2, S3, Lambda, Kinesis, etc.) Familiarity with analytical tools (ideally Tableau) DevOps skills and tools experience (ideally Terraform, Ansible, Docker, git, Jenkins) Bonus Skills: Experience with Greenplum Experience with OLAP and MDX Hadoop ecosystem knowledge (Hadoop, Spark, Kafka, Hive, Pig, Sqoop, etc.) Samsung is an equal employment opportunity employer. We thank you for your interest in working for Samsung; only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. 7868 Venture St, Burnaby, BC V5A 1V3, Canada
Feb 22, 2018
Full time
Overview Inspire the World. Create the Future. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. Samsung is making big strides in enterprise and consumer mobility with a wide range of device and SW solutions. With the launch of Samsung Knox™, Samsung Pay, and IoT, we are looking for experienced and talented individuals for our Vancouver lab to design, develop, operate and support these new solutions in the global market. Why We Want You We're looking for a highly motivated Senior Product Manager to work on building world class software products across a number of cross functional and global teams in a fast paced, dynamic and competitive landscape. With your seasoned product management experience, you have an ability to interpret and transform global business strategy and fluid objectives into product deliverables across complex projects and multiple internal and external stakeholders. You enjoy working closely with diverse business and technology stakeholder groups as you take a product from conception to launch. As the product owner you know how to use your proven product leadership experience, to effectively manage stakeholder expectations and clearly communicate product strategy, vision, as well as the functional details of a product's implementation. More importantly, you have the aptitude and the willingness to deep dive into new business initiatives in order to translate opportunities into a cohesive product management approach, from roadmaps to design to execution. Responsibilities (What You'll Do) Lead the ideation of innovative product capabilities and feature sets Identify and analyze new market opportunities that inform how a product should evolve Make scope and prioritization decisions, balancing multiple competing inputs against the product strategy Participate and drive the development of implementation strategies and plans Influence key stakeholders across a matrixed organization where authority may be limited Work closely with program management, UX design, engineering, technology operations and business teams to ensure the product vision and roadmap gets executed Define product positioning and key product messages Leverage data analytics, A/B testing and user research to drive KPIs Manage shifting priorities, limited resources, and dependencies; change direction quickly where necessary Communicate and get buy-in on product proposals from a global audience, including senior management, and collaborate on these initiatives with the organization as a whole Identify improvement opportunities in the product management process that best maximize efficiency and help support successful launches Qualifications (What You Bring) BS in Computer Science, Engineering or a related technical field; a MBA would be preferred 10+ years of end-to-end product lifecycle experience with a focus on technology innovation Product leadership experience with ownership and successful delivery of significant product features and functionality for consumer and/or enterprise products and services Product management experience across multiple technology areas and subject matter expertise is highly desirable in one or more of the following areas: mobile, payments, connected devices and AI Experience in one or more of the fields of cloud services, enterprise solutions, web architecture, mobile applications, developer services (SDKs, APIs), mobile security and data driven solutions Domain knowledge of mobile device management, mobile payments, Internet of Things or AI/deep learning Technical experience gained in software development, systems integration or solutions architecture Client or partner facing experience gained in a consulting, sales engineering or business development role Experience across multiple software development methodologies, specifically Agile and Waterfall Highly organized with a strong sense of ownership and accountability Ability to confidently deal with ambiguity and uncertainty Exceptional interpersonal skills, with an emphasis on stakeholder management, negotiation and persuasion, and comfortable working across different cultures An aptitude to learn and to innovate in a rapidly changing environment Samsung is an equal employment opportunity employer. We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. Lake Ontario
Feb 22, 2018
Full time
Overview Inspire the World, Create the Future. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. eCommerce Performance Marketing, Sr. Specialist The eCommerce Performance Marketing Sr. Specialist is responsible for planning, executing and reviewing & analysing performance marketing campaigns, while drawing insights related to eCommerce core KPIs (Sales & Profit, Marketing performance, Site performance, Partner operational KPIs) to ensure performance marketing ROI is maximized and exceed all required KPIs. Responsibilities Performance marketing strategy, planning and execution (50%) Develop weekly/Monthly/Annual performance marketing plans with expected ROAS Work with digital marketing & Retail teams to align on the performance marketing plans Influence internal stakeholders to ensure all the digital marketing activities to support driving ecommerce sales Monitor performance of each activities, and work with agencies to ensure each activities are optimized Manage performance marketing budget of $3 Million Come up with creative tactics to support driving eCommerce revenue Working with marketing manager to analyze the effectiveness of digital marketing campaigns and provide timely feedback to implement updates/changes as needed Support or manage various eCommerce/omnichannel related projects Manage agencies activities and provide guidance and direction Work with webmaster and Digital team for testing and optimization of landing pages Report on e-commerce Performance Marketing activities Collaborate with Marketing team to align reporting for major campaigns and flagship launches Assist in building and maintaining performance marketing attribution model KPI Management (30%) Work with SECA Market Intelligence team to gather total market and ecommerce/omnichannel related information to develop accurate online market size Work with external vendors to monitor industry trends and market share Design and develop KPIs related to eCommerce and Omnichannel Manage a tracking tool for Site operations & Omnichannel KPIs (Visits, Conversion, Bounce Rate, Average order volume, Attach rate, reserve and pick-up, Cart Abandon rate, etc.) and analyze the results to provide insights Manage BI tool developed with Tableau to ensure maximum utilization Work with Omniture and Google Analytics to download performance related data Reporting (20%) Develop regular KPI reports for internal stakeholders Develop ad-hoc reports for internal and HQ with powerpoint, word and excel. Qualifications Bachelor degree in business and related experience (3-5 years) Previous experience in managing performance marketing for ecommerce is an asset Previous experience in working with Omniture, google analytics and tableau is an asset Strong interpersonal skills and communication skills Proficient in working with Excel, Word, PowerPoint Experience in managing ecommerce and performance marketing KPIs Exceptional attention to detail and Sense of urgency Highly developed communication & interpersonal skills, able to build relationships and interact comfortably with a wide range of levels in the organization: from senior executives to support staff within and outside of the company. Self-motivated and able to work with limited supervision, and ability to meet all deadlines Strong analytical, organizational and planning skills Ability to develop great storylines for reports Samsung is an equal employment opportunity employer. Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process. We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted. #LI-DJ1
SAMSUNG ELECTRONICS CANADA INC. Lake Ontario
Feb 22, 2018
Full time
Overview Inspire the World, Create the Future. Do you believe in the power of technology to help shape a brighter future and a stronger global community? Are you inspired by the possibilities? Are innovation, camaraderie, and the pursuit of excellence part of your innate drive? Then you've got what it takes to succeed at Samsung. Specialist, Customer Demand Planner (12 month contract) The Specialist, Customer Demand Planner is an exciting role in supply chain which will oversee the process from forecasting to order fulfillment, for assigned region/customer base. It is a role which works closely with customers, sales, operations, logistics and other partners to establish accurate sales forecasts. The Specialist will be responsible for demand planning through trend analysis, gap analysis, predictive modeling, analysis of historical sales performance, inventory levels, promotional plans and market intelligence. The Specialist working with sales must ensure appropriate product allocation for timely fulfillment of orders. Responsibilities Responsible for account level forecast, Collaborative Planning Forecast and Replenishment (CPFR) Analysis and Purchase Sales Inventory (PSI) Analysis Attend the weekly CPFR meeting with inventory analysts, customer and sales representative (Review of Purchase Order Submission, order forecast, product transition and account issues etc.) Responsible for Drop Order (DO) creation, allocation, back order reports and order monitoring Monitor historical sales trend and inventory level to provide Sell Thru and Sell In forecast using Samsung internal systems Work with 3rd party logistics to help coordinate direct and hub shipments (On Time Delivery appointment issues) Report issues and gaps to account managers and perform root cause analysis for resolution KPI Monitoring and Analysis (Sales, aging, forecast accuracy, inventory management, weeks of supply) Minimize Compliance Charges, and participate in post-audit reviews (as needed) Periodic review and optimization of load utilization and transportation modes from factory to customer Prepare and present weekly and monthly target analysis and recommend gap closure strategies Review appointments relative to Planned Goods Issueds requirements / Update forecast for early or Late Goods Issued Weekly and daily Supply Chain Management reporting in support of leadership and internal stakeholders Support the standardization and implementation of Supply Chain Management operating procedures Qualifications Bachelor's degree preferred 1-3 years' experience in a relevant field preferred Must have strong Microsoft office skills, especially in PowerPoint and Excel Prior experience with Supply Chain Management and inventory management is preferred Strong interpersonal skills, able to interact comfortably with a wide range of levels in organizations: from senior executives to support staff within and outside of the company Strong Microsoft office skills Strong oral and written communication skills Process improvement skills Samsung is an equal employment opportunity employer. Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process. We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted. #LI-DJ1