Berk Bilgen Insurance Alberta, Canada
Feb 17, 2017Full time
BERK BILGEN INSURANCE Where the best price meets the best service Current team of 20+ Servicing greater Alberta Hours of Operation: MONDAY- FRIDAY 9:30AM- 6:00PM, closed for Statutory Holidays Position Summary: To provide front-line customer service of Personal Lines policies and/or Commercial Lines polices and taking responsibility for the retention and account development of existing clients, quoting and placing new business as needed with no Production Demands. Primary Duties of Position: • Servicing on-going client needs, advising on insurance matters, conduct needs assessment, recommending solutions, answering inquiries, conduct care calls and process renewals. • Selling new policies/writing new business to existing or new clients, retaining existing book of business • Contacting Underwriters to discuss guidelines and criteria • Preparing documentation for insurers, completing applications for clients, issuing insurance certificates, processing changes and reviewing renewals • Keeping current on underwriting rules and workflow processes The ideal candidate will possess the following qualifications: *Must be good with people, hard worker, ability to have fun while multi-tasking, remain calm and collected under pressure, good command of the English language (written and verbal) For PERSONAL LINES -1+ years customer service experience (previous insurance experience preferred but not required) • Level 1 or 2 General Insurance license or Level 1 test passed For COMMERCIAL LINES -1 year minimum experience within Commercial lines and Level 2 General License. Will be required to write some Personal Lines Business as well • Proficient with Computer and Typing • Excellent customer services skills • Demonstrated ability to handle multiple priorities successfully • Strong analytical, organizational and interpersonal skills • Excellent verbal and written communication skills • Work independently and as a team TAM and CQ Main Insurers: Intact, Aviva, Travelers, Economical, Optimum We provide competitive compensation and a comprehensive benefit program along with Yearly Bonuses. Berk Bilgen Insurance is looking for an individual to COME AND JOIN OUR FAMILY AT CANADA’S HIGHEST PERFORMING BROKERAGE.