Our Canadian Job Bank

Posting Jobs since 1988

Latest Jobs

SYKES Enterprises 9700 Jasper Ave, Edmonton, AB T5J 4G9, Canada
Jan 16, 2019
Full time
Job Description: SYKES Work from Home is seeking to hire people with a passion for helping people, one caring interaction at a time. As part of the SYKES Work from Home Customer Service Call Centre team, you'll learn all about our customers' wants, needs and interests, before connecting them to products and solutions that make it all possible. At SYKES, we put our customers first and strive to ensure each and every call provides a fantastic customer service experience. We truly enjoy helping people, and we know you do, too! If you feel like you don't know how to go about this, not to worry! Most of our new hires don't, either, which is why SYKES offers paid training to teach you how to provide great customer service support. Our ideal customer service candidate is awesome at the following: Has a passion to help those in need: Customer Service Excellence Possesses strong problem-solving skills Communicates effectively, in French and English both in writing and verbally Can troubleshoot basic and routine customer issues that are technical in nature Is dependable and flexible to work rotating shifts, as needed Has a high school diploma or GED, and is at least 18 years of age Essential Functions/Core Responsibilities: Assist customers with questions and problems; research and provide a resolution Troubleshoot issues Solve problems that may be unstructured and require use of conceptual thinking Ensure service delivered to customers meets contractual Key Performance Indicators (KPIs) Listen attentively to customer needs and concerns; demonstrate empathy and build rapport Prepare complete and accurate work, including appropriately notating accounts, as required Participate in activities designed to improve the customer service experience and business performance Reasons why joining SYKES Work at Home is a GREAT idea: Our mission: We Help People, One Caring Interaction at a Time! Full-Time Positions Competitive Pay Paid Vacation Continuous promotional opportunities Family-friendly environment that nurtures team work Are you ready for the next step in your career? Are you ready to join a group of amazing people? Are you ready to care for customers like never before? Apply today!
Enterprise Holdings Thompson, MB, Canada
Jan 16, 2019
Full time
If you're looking to start your career with a company that grows their managers and leaders from within the organization, then the Enterprise Management Training Program is for you. Whether you see yourself in sales, business development, customer service or operations, this program will prepare you to create your ideal career. As a Management Trainee, you can count on a defined career trajectory with a clear beginning and an open end - meaning you can take your training and shape your future. And with our promote-from-within philosophy, you will have plenty of opportunities to advance without ever having to change companies. Responsibilities: As a Management Trainee, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team. In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business. We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business - and your success. Qualifications: Must be at least 18 years old. College diploma or University (Bachelor's) Degree required Must have a valid driver's license with no more than two moving violations and/or at-fault accidents on driving record in the past 3 years. No drug or alcohol related conviction on driving record (DUI/DWI) in the past 5 years. Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
Request Technology - Anthony Honquest Waterloo, QC J0E, Canada
Jan 16, 2019
Full time
Cyber Security Lead $140-150K +bonus Rochester Hills, MI or Waterloo, Canada Prestigious Organization's product team is seeking a Cyber Security Lead to collaborate with the product development group for our newest and fast-growing segment. We are looking for those that share our passion for solution development and delivery. We are launching new platforms requiring cyber security solutions and are looking for a strong lead in this field to help us build internal capabilities and expand collaboration within our industry ecosystem. You will lead security work streams on infotainment and vehicle networking products establishing security roll out plans and reviewing supplier security designs. You will ensure compliance to Embedded hardware/software security requirements. Responsibilities also include interfacing with external partners and suppliers on definition and implementation of mitigation actions addressing security vulnerabilities identified from security penetration testing. Position Qualifications What You Will Need: Bachelor's degree in Electrical/Computer Engineering 3+ years of experience working in development, implementation and testing of cyber security solutions What You Will Bring: Knowledge of Embedded systems, wireless communications, and communications protocols, such as Bluetooth, Wi-Fi, CDMA, GSM, TCP/IP, Ethernet, etc. Experience in communication security, network security, cryptography, PKI, certificate authority, vulnerability analysis, threat modelling, risk assessment, authentication, encryption, digital signature, SSL/TLS, AES, RSA, SHA, penetration testing, fuzz testing Working knowledge of Internet security best practices for service delivery platforms, both machine-to-machine, server-to-server, and server-to-vehicle interfaces Background in Embedded Real Time operating systems security, including QNX and Embedded Linux, software security, hardware security Experience with Apple iOS and Google Android framework Knowledge of vehicle data communications (CAN, LIN, Ethernet) and associated tools Functional level knowledge of software verification/validation processes What We Offer: Collaborative culture that thrives on innovation and new ideas Rewards and recognition for great achievements Growth opportunities for career development Flexible work arrangements to help balance life and work